“No Hassle” Guarantee
The TechnaGlass commitment to quality means you receive a full warranty on material and workmanship for as long as you own the vehicle. The premiere customer service guarantee is our way of letting your know we put our customers first.
Auto Glass Materials
TechnaGlass is committed to using only high quality auto glass materials that meet or exceed the strict requirements set forth by the Federal Motor Vehicle Safety Standards (FMVSS205 and FMVSS212). These standards ensure the overall safety and performance requirements according to the United States Federal Government. In order to ensure adherence to these standards, TechnaGlass only purchases auto glass materials from approved Department of Transportation (DOT) manufacturing plants meeting the FMVSS requirements. Currently TechnaGlass purchases from Pittsburgh Glass Works, Saint-Gobain, Pilkington, Asahi, Vitro, Carlite, Guardian and other select manufacturers. All of the aforementioned are Original Equipment (OE) manufacturers, and manufacture glass in plants that are among the limited list of approved DOT plants.
In addition to the FMVSS and DOT standards, TechnaGlass employs a rigorous and ongoing quality control process to test the aesthetic quality of auto glass produced by its manufacturing partners. This process includes spot-checks, database management of all 28,000+ active SKU’s and an iterative process of communication with each manufacturer. As a result, TechnaGlass unconditionally guarantees the safety and quality of all auto glass materials used.
In 2007, TechnaGlass embarked on the development of a proprietary technician training program that has since set the bar in the auto glass industry. The Auto Glass Technician Training (AGTT) program currently uses best practices from the National Glass Association (NGA), Independent Glass Association (IGA), as well as many additional widely-acknowledged manufacturer developed standards as a measuring stick for creating one of the most respected complete training programs in the global aftermarket auto glass installation community. As a barometer of success, TechnaGlass not only earned the honor of AGRSS certification, two TechnaGlass installers joined an exclusive group of the top four installers in the United States (voted on by United States Auto Glass Olympics panel of national judges). Currently, the Director of Technician Training for TechnaGlass serves as a special advisor to both the IGA and AGRSS organizations. TechnaGlass also guarantees the workmanship behind its services for the life of every customer’s vehicle.
The vast majority of aftermarket auto glass installations require the use of a urethane-based adhesive system to properly secure an installed piece of glass to the associated vehicle. TechnaGlass uses only the highest quality and best performing adhesives according to the applicable Federal and Industry standards. Currently, TechnaGlass is partnered with the manufacturer of urethane adhesives used as an OE installation product for Mercedes, Audi, Saab and several other vehicle manufacturers.